SUPPORT CENTER

We're here when you need us.

Open a support ticket directly from this page. We respond quickly, keep everything logged, and follow up until it's resolved.

Platform Normal

First reply < 6 hours

Handling Secure + rate-limited

Office

225 11 Ave SE, Calgary, AB T2G 0G3

Hours

Mon–Fri 08:00–18:00 (local)

Open a ticket

You'll receive a confirmation email with your reference.

Secure

Your name (optional)

Email address

We'll send updates here.

Subject

Don't include passwords or sensitive medical data in your ticket. Scheduling context and error descriptions only.

Ticket logged

You receive a confirmation email with a reference code.

Team reviews

Our team reads your ticket and routes it to the right specialist.

Resolution

We reply via email and keep updating until resolved.

Encrypted

Logged

Rate-limited