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Support desk · Calgary

Tell us what broke.

Or what you want to see working. Two errands, one desk — both answered by a person, both written down.

Open weekdays 08:00–18:00 MT First reply under 6 business hours support@qlynic.com

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Timestamps, the wording of any error, and which clinic or provider it affects.

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How a ticket travels

  1. Logged and referenced — a code is generated and emailed before you leave the page
  2. Routed by category — security reaches the on-call engineer, the rest is triaged by priority
  3. Answered by email — the thread keeps its reference until you say it is fixed

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