Dr. Chen calls in sick at 7am. Twelve patients are already booked. With Qlynic, the moment you issue a blackout, every slot vanishes from the booking flow — instantly. No phone calls. No double-bookings. No one waiting at a locked door.
A quick dentist appointment is not a sick day. A sick day is not a vacation. A conference morning is not a blocked afternoon. Qlynic gives each absence its precise shape — so the booking flow reflects reality, not approximation.
A blackout is a weight. Before you confirm, Qlynic's AI scans every appointment in the affected window and tells you exactly who is affected, whether an alternative doctor is available, and what happens to each patient — so you decide with full knowledge, not a guess.
The AI reads your appointment calendar the moment you start configuring a blackout — before a single slot is changed.
For each affected patient, the AI finds whether another doctor in your clinic is available for the same service and time — and offers to reassign automatically.
Confirm the blackout and every affected patient receives a personalised SMS and email with a reschedule link — before they even realise the change.
Your patients don't find out from a missed call. They don't wait at a locked door. The moment a blackout is confirmed, Qlynic sends every affected patient a personalised message — SMS and email — with a reschedule link and their doctor's next available slot. You don't lift a finger.
Notifications fire within seconds of blackout confirmation — not end of day, not "when someone gets to it." The message lands before the patient even wonders why their reminder didn't arrive.
Both channels fire at once via Twilio and your clinic's email provider. The patient gets whichever they read first. The message includes their name, service, new proposed time, and a one-tap reschedule link.
Qlynic tracks who rescheduled, who opened the link, and who hasn't responded — so you can follow up personally only with the patients who need it. Coming with the full notification suite.
You can't manage what you can't see. The heatmap shows every doctor's availability across the next two weeks — which days are blocked, which are at full capacity, and which days are still open. Before a conflict becomes a problem.
You see the blocked days before your patients attempt to book them. The heatmap updates the moment a blackout is created — no page refresh, no manual check.
Every confirmed booking is reflected in the heat intensity. High-load days turn blue — a signal to the admin before they add more, not after a double-booking.
The grid shows you the collision before it happens — a red cell on a heavily booked week means a conversation that happens in your office, not in a patient complaint.