A service in Qlynic isn't just a name and a price. It's what the AI reads when a patient types "my knee hurts" at 11pm. The moment you write it, it becomes the bridge between a patient's words and the right doctor's calendar. Name it well. The AI will do the rest.
A free consultation and a $350 crown prep are not the same financial conversation. Set the exact payment expectation per service — so patients know before they book, and your front desk never explains the bill.
Duration isn't a time label — it's the formula Qlynic uses to calculate how many booking slots exist in a doctor's day. Change 45 minutes to 30 and you've just created six new appointments, without touching the calendar once.
Dr. Chen charges $150 downtown and $120 uptown. Both are correct. Both update the booking flow automatically based on which branch the patient selects. No front-desk override. No pricing confusion. The system holds both truths at once.
Leave a cell blank and the doctor-level price applies automatically. Set an override only at branches where pricing genuinely differs.
Downtown runs 45-minute slots. Uptown runs 30. Each branch calculates its own availability independently — different calendars, zero conflict.
When GPT-4o matches a patient to a service, it reads the price for the patient's selected branch — not the clinic average. Always the correct number.
Set a discount, a start date, and an end date. Walk away. Qlynic activates the promo the morning it begins, shows the discounted price to every patient who books during the window, and reverts to the original price the moment it expires. You never touch it again.
Discounted price appears from the first second. No cron job. No manual toggle. No Monday morning reminder.
Name it "Spring Special." Set it to 20% or $30 off. The booking AI mentions the promo when recommending the service.
Original price returns instantly at expiry. The next patient sees the full price. No confusion. No fix needed.