Review Intelligence

Every review
reaches you
before it’s too late.

Every appointment ends with a review request that sends itself. Every review is assessed the instant it arrives. The ones that need your attention surface first — with everything you need to act on them, right in the dashboard.

60min After visit —
review fires
0 Staff actions
needed
5 Actions per
review
Live reviews today
Urgency Intelligence


Not every review needs the same attention. The moment a concerning review is submitted, it is assessed instantly and surfaced at the top of your dashboard. You see it before you’ve thought to look.

<1s
Alert latency From submit to dashboard
3
Priority levels Critical · Review · Positive
0
Reviews buried Everything is surfaced
Right now, at —, a patient somewhere just finished their appointment. In 60 minutes, their review will arrive. If it needs your attention, you’ll know immediately.
Review notifications
Live
CM
Carlos Mendez
⚠ Critical
“Wrong prescription given. Very concerned about this.”
Dr. Patel · Apr 14 · 15:45
Just now
JP
James Park
⚑ Urgent
“Very long wait. Felt completely rushed and dismissed.”
Dr. Chen · Apr 14 · 14:30
8 min ago
DK
David Kim
— Review
“Average experience. The wait time issue needs attention.”
Dr. Sharma · Apr 14 · 11:00
41 min ago
SC
Sarah Chen
✓ Positive
“Incredibly thorough and professional. Dr. Lee is fantastic.”
Dr. Lee · Apr 14 · 09:15
1 hr ago
Review Dashboard

Every review.
Complete control.

01
Instant performance view
Average rating, total reviews, new submissions, low ratings, flagged and escalated counts — all live at the top of the page the moment you open it. No refresh. No reports.
02
Urgent ones appear first
The moment a concerning review is submitted, it surfaces at the top of your dashboard with a priority signal. You see it before you’ve even thought to check. No review gets buried.
03
Five actions per review
Note · Mark reviewed · Flag with reason · Escalate to owner · Resolve. Every action is logged with the user and timestamp. Full audit trail, no loose ends.
04
Escalation reaches the owner
Escalate a review and the clinic owner receives an email with the full review text, the patient name, and your escalation reason. Accountability built in, at every level.
⚠ Urgent
James Park
“Very long wait. Felt rushed during my consultation.”
Qlynic — Reviews Dashboard
—
Avg Rating
0
Total
0
New
0
Low ≤2
0
Flagged
0
Escalated
5
48
4
31
3
14
2
6
1
3
Patient
Doctor
Rating
Status
James Park
Apr 14 · 14:30
Dr. Chen
General
New
David Kim
Apr 14 · 11:00
Dr. Sharma
Physio
Reviewed
Sarah Chen
Apr 14 · 09:15
Dr. Lee
Cardio
Reviewed
Reviews — Included

Your reputation is a living thing. Tend to it.

Reviews collected automatically. Urgent ones surfaced instantly. A complete action workflow — note, flag, escalate, resolve — right in the dashboard. Group appointments, every participant. Included with every Qlynic clinic account, at no extra charge.

Automatic collection
Real-time alerts
Full action dashboard
Included with every clinic
Powered by SignalR real-time Instant urgency scoring SendGrid & Twilio PIPEDA-aligned